At BFG Machine Tools, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with applicable privacy laws and regulations.
1. Information We Collect
We collect personal information when you engage with BFG Machine Tools, whether through our website, by phone, email, or in person. The types of information we may collect include:
– Name, contact details (email, phone number, mailing address)
– Company name and position
– Purchase and order details
– Payment information
– Correspondence and feedback
2. How We Use Your Information
BFG Machine Tools uses your personal information to:
– Process and fulfill orders, including delivery and after-sales service.
– Communicate with you regarding your inquiries, orders, or technical support.
– Provide product information, promotions, or updates on new machinery, tools, and services.
– Improve our products, services, and customer experience.
3. Sharing Your Information
As authorized distributors of several premier brands, we may need to share your personal information with manufacturers, authorized vendors, and third-party service providers to fulfill your orders, deliver products, or provide customer support. These parties will only receive the necessary information required to complete their specific tasks and are obligated to protect your data in compliance with relevant privacy laws.
We do not sell or lease your personal information to third parties. However, we may disclose your information:
– When required by law or to comply with legal processes.
– To protect the rights, property, or safety of BFG Machine Tools, our customers, or others.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
– Access the personal information we hold about you.
– Correct any inaccuracies in your data.
– Withdraw consent or opt out of receiving promotional communications.
– Request the deletion of your personal information (subject to legal or contractual obligations).
To exercise any of these rights, please contact us at [insert contact information].
6. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised effective date.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us.
By using our services, you acknowledge and agree to the terms of this Privacy Policy.
